The Art of Project Management: How to Make Things Happen

One myth of project management is that certain people have an innate ability to do it well, and others do not. Whenever this myth came up in conversation with other project managers, I always asked for an explanation of that ability—how to recognize it, categorize it, and, if possible, develop it in others. After discussion and debate, the only thing we usually identified—after considering many of the other topics and skills covered elsewhere in this book—is the ability to make things happen. Some people are able to apply their skills and talents in whatever combination necessary to move projects forward, and others cannot, even if they have the same or superior individual skills. The ability to make things happen is a combination of knowing how to be a catalyst or driver in a variety of different situations, and having the courage to do so.

This ability to drive is so important to some that it's used as a litmus test in hiring project managers. Even if PMs can't precisely define what the ability is without making at least some references to other skills, they do feel that they can sense or measure it in others. For example, an interviewer needs to ask herself the following question about the candidate: "If things were not going well on some important part of the project, would I feel confident sending this person into that room, into that discussion or debate, and believe he'd help find a way to make it better, whatever the problem was?" If after a round of interviews the answer is no, the candidate is sent home. The belief is that if he isn't agile or flexible enough to adapt his skills and knowledge to the situations at hand, and find ways to drive things forward, then he won't survive, much less thrive, on a typical project. This chapter is about that ability and the skills and tactics involved.

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